Privacy Policy

At Urban Proto, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

Personal Information

When you register, place an order, or contact us, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information (processed securely through our payment gateway)

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website
• Click-through data

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your customer service requests
• Improve our website and services
• Send promotional emails (you can opt-out anytime)
• Detect and prevent fraud
• Comply with legal obligations
• Analyze website usage and trends

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers

Payment processors, shipping carriers, and email service providers who help us operate our business.

Legal Requirements

When required by law, court order, or government authority.

Business Transfers

In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and usage patterns
• Improve website functionality
• Deliver personalized content and ads

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure payment processing through trusted gateways
• Regular security assessments
• Restricted access to personal data
• Secure servers and databases

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Object to certain data processing
• Data portability

To exercise these rights, please contact us using the information below.

7. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

When your information is no longer needed, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.